The learner simply calls a toll free number and chooses the appropriate content for them.
Talking pages allows fully interactive learning environment using IVR, therefore, the assessments can be done simply by choosing the keys from the pad of a normal phone. Most of the people in villages and at bottom of the pyramid in India use normal, i.e “no-smart feature phones”.
This technology has been applied to a few very successful implementations as described below:
1- A chain of restaurant created gamified content for its customers, and the customers called up the talking pages number and not only played the content but also registered their own experiences. Very rich reports were generated which showed the customer interactions and also the learning outcomes.
2- A telecom company created product-related content in various languages to field sales team ( typically class 10th or lower education level) and made sure that the frontline staff was always aware of the new features and their applicability to the customer. The reports available to managers showed the gap in learning levels thus allowing the introduction of new content wherever needed.